Cadillac prioritizes its customers' needs by ensuring that information on vehicle care for its vehicles is readily accessible and user-friendly. Cadillac drivers benefit from several tools that simplify to stay on top of their vehicle's care and follow recommended service intervals.
The Cadillac Owner Center is a complete digital platform where car drivers can access detailed information about their specific model. After enrolling their vehicle, owners can log in to view a customized account with information on their Cadillac's maintenance schedule, maintenance records, and coverage. The Owner Center also provides access to owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or understand specific vehicle features.
Cadillac Mobile App
Cadillac has integrated technology into its service offerings with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, owners can monitor their vehicle’s condition by getting alerts about service requirements, such as oil changes, tire rotations, or brake checks. The app also provides handy features like starting the car remotely, lock and unlock capabilities, and the ability to book maintenance directly with the nearest Cadillac service center. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.
In-Vehicle Information
Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each service item, making it simpler for owners to grasp the importance of each service.
Cadillac Dealership Network
Cadillac authorized service centers play a significant role in communicating service and maintenance information to vehicle owners. When owners visit an authorized dealership for service, the service team offers a thorough breakdown of the recommended services, ensuring that customers are aware of the necessity of each task. Additionally, service centers keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their service history for reference.
Printed and Online Resources
Cadillac provides physical owner’s manuals and booklets that outline the vehicle’s service intervals, recommended fluids, tire pressure specifications, and other important information. For those who prefer digital resources, Cadillac’s website has a dedicated section for maintenance tips where drivers can find articles, videos, and get advice on how to maintain optimal performance.
By offering a combination of digital tools, dealership support, and easy-to-follow resources, Cadillac ensures that customers are knowledgeable about their vehicle’s maintenance needs, ultimately enhancing the longevity of their Cadillac.